NEED HELP?
FREQUENTLY ASKED QUESTIONS
What is a Seiko MOD?
Seiko is a trusted Japanese brand known for its accuracy, durability, and advanced movements. We use Seiko parts as the foundation for our custom modifications, as they provide the quality and versatility needed for creating one-of-a-kind pieces.
How long does shipping take?
In Stock Watches
- NL & BE: 1-2 business days (order before 23:59)
- DE: 2-4 business days
- Worldwide: 4-8 business days
Made to Order Watches:
- Delivered in 10-15 business days worldwide
How do i adjust the strap size?
We include a free tool with every watch to make adjusting the strap size easy. With this tool, you can quickly add or remove links for the perfect fit.
Do you offer a money-back guarantee?
Yes, we offer a 14-daymoney-back guarantee! If you’re not fully satisfied with your purchase, simply contact us within 14 days of receiving your order for a full refund. The item must be in its original condition and packaging. Reach out to our customer service team to start your return process, and we’ll handle it as quickly as possible.
What are the warranty terms?
We provide a one-year warranty covering craftsmanship issues and component defects on all custom modifications. Please note that this warranty excludes accidental damage and normal wear and tear.
Are they waterproof?
Yes, our Seiko Mod watches are 5ATM water-resistant, meaning they can handle hand washing, rain, and splashes. They are not suitable for swimming, diving, or high-pressure water activities. While brief contact with water, such as showering, is generally fine, we recommend avoiding prolonged exposure to ensure the longevity of the watch.
Are they original watches?
We use genuine Seiko movements for the assembly of our Seiko Mod watches. However, please note that we are in no way affiliated with or endorsed by Seiko. Our mods are custom-built, combining authentic Seiko components with high-quality aftermarket parts to create unique timepieces.